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Privacy Policy

Privacy Policy
We take your privacy very seriously and make every attempt to ensure that your information is held safely and used appropriately. Rest assured that your personal contact information will not be sold or shared in any way with any third party (unless required to do so by law enforcement).

Farralane Lighting and Audio will only use your personal information for the following purposes:

::Order processing
::Customer communication (providing email or IM answers, order/billing-related phone calls)
::Email Newsletter/ Sales Promotions (if requested)
::Print Catalog / Sales Promotion mailings
::Consumer research (track sales promotions, etc.)
::Customer service modification (based on customer feedback)
::Credit Reporting (if requesting store credit cards)
::Fraud Investigation

We will not give, sell, or rent your personal information, including email address, or specific account activity to anyone for any reason without your prior consent except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Secure Ordering: uses Secured Sockets Layer (SSL) technology to ensure the safety of your personal information. During an online purchase from our webste, all personal information is encrypted (including your name, delivery and e-mail addresses and credit card number) before it is sent to us, making it virtually impossible for anyone other than us to read it.  Only authorized company personnel will ever have access to your information and no outside party will have access or receive any of our customers’ information.

Other Information we may collect:
The IP addresses of all visitors to our website will be logged as well as information about your browser ISP and visit information (length of time on site, pages viewed etc.)  This information serves to help protect ourselves against fraud as well as aiding in our marketing efforts.  Our site also utilizes cookies that keep your shopping session in memory as you browse our site and these cookies may also be used to recognize you on consequent visits to our site.  Your personal contact and billing information is NOT stored in these cookies.

Newsletter Subscription:
When you subscribe to our newsletter, we ask for your name and email address.  This information is used ONLY for the purpose of sending you personalized newsletters and sales promotions.

If you have any questions about our privacy policy or any of our consumer information practices, please feel free to contact us by email or call our customer service department any time.
Farralane Lighting and Audio
300 Rt. 109
Farmingdale, NY 11735

Phone: 1-800-433-7057
Fax: 1-631-752-8781

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