International Shipping Available

All prices listed are priced as "USD". USD means a company check, money order, bank draft or VISA/Master Card/Discover/American Express (We cannot accept international credit cards). Cash may be speedily transferred by bank wire transfer, call for details. Check may delay shipment 14 days for bank clearing time.

Pricing and Product Specifications:

Prices and product specifications are subject to change without notice and may have typographical errors. The customer must assume the responsibility of asking Farralane Lighting & Audio, Inc. to verify selling prices and product specifications. Farralane Lighting & Audio is not liable for costs or damages due to errors in product specifications. Special prices may be limited to certain merchandise and quantities in stock.

Product Images:

We make every effort to provide quality images on our web site, but we are sometimes limited to what is provided to us by the manufacturers. If you would like additional information about a product, please contact sales.

Warranty:

FARRALANE LIGHTING & AUDIO, INC. ITSELF GIVES NO WARRANTY, EXPRESSED OR IMPLIED, INCLUDING THOSE RELATING TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. All warranties are with the manufacturer.

Payment Processing:

Credit card payments are processed immediately at the time an order is placed.

Refunds:

In the case of order cancellation (mentioned above) refunds or merchandise credits will be made within 10 days of written request, only for cancelled and unshipped merchandise.

Satisfaction Policy:

At Farralane Lighting & Audio, your satisfaction is our top priority. Merchandise may be returned within 30 business days of receipt with a 25% restocking charge, if the original manufacturer's carton is unopened and undamaged. If the package(s) have been opened, used or contain damaged merchandise, missing accessories, or packaging will increase the restocking fee. The customer is responsible for all shipping expenses from and to us on returns. Returns are not allowed on special-order/non-stock, custom goods, closeout, used or discontinued merchandise, tape, gel, lamps, books, opened software, ear-phones, chemicals, or on bids and contracts. All returns must have an RA-number on the package, please call sales for details.

Defective Merchandise:

Farralane Lighting & Audio, Inc. will do warranty and non-warranty work on many of the brands it sells. Please call first to see if you will be more quickly served by the manufacturer or us.

Return Procedures:

Any merchandise returned to Farralane Lighting & Audio, Inc. must have an RA (Return Authorization) number attached. Without this number the package may be refused or not properly identified as to its origin and reason for being returned. Please call us for an RA number and have documentation such as the invoice or packing slip ready when you call. Make sure that all packing, accessories and manuals are returned to avoid additional restocking fees.

International Customers:

We do not accept orders on our web site for shipment outside of the US. This includes orders shipped to Puerto Rico or APO/FPO boxes. However you can request a quote for your international order and have one of our sales professionals process your order or call 1-800-433-7057 to speak to a sales professional directly.

Your Privacy

Your Order & Fraud Protection

Because we are interested in protecting you from credit card fraud and keeping our prices low all orders are subject to review by our fraud detection department. As part of this review we may require that your order ships to the billing address of your credit card or an authorized alternate address. We may also need to call or email you to further clarify any questions we may have.

The billing address of your card is the address that your monthly statement is mailed to. It is important that you provide us with this address correctly because we use this address in our verification process.

If for some reason you cannot have your order shipped to your billing address you may contact the card company and have them add an alternate authorized address to your account. We will be able to verify this address when we process your order.

Most banks will not allow an alternative address to be added to your debit card. If you need to have your order shipped to an alternative address we encourage you to not use a debit card.

Please feel free to call us if you need any special accommodations regarding your order and we will do our best to help you.

Communications With Us

When you visit Farralane Lighting & Audio, Inc. or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyrights

All content integrated into this site, such as text, graphics, logos, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of Farralane Lighting & Audio, Inc. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Farralane Lighting & Audio, Inc. and protected by U.S. and international copyright laws. All software used on this site is the property of Farralane Lighting & Audio, Inc. or its software suppliers and protected by United States and international copyright laws.

Your Rights to Our Site

Farralane Lighting & Audio, Inc. grants you a limited license to access and make personal use of our websites. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Farralane Lighting & Audio, Inc., including but not limited to modifying or linking to it, or any portion of it. You may not make any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Farralane Lighting & Audio, Inc. without express written consent. Any unauthorized use terminates the permission or license granted by Farralane Lighting & Audio, Inc.

Information Accuracy

Farralane Lighting & Audio, Inc. works hard to ensure our site content is as accurate as possible. However, we do not warrant that information presented or other contents of this site are accurate, complete, reliable, current, or error-free.

Legal Lowdown - Disclaimers and Limitation of Liability

THIS SITE IS PROVIDED BY FARRALANE LIGHTING & AUDIO, INC. ON AN "AS IS" AND "AS AVAILABLE" BASIS. FARRALANE LIGHTING & AUDIO, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FARRALANE LIGHTING & AUDIO, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FARRALANE LIGHTING & AUDIO, INC. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM FARRALANE LIGHTING & AUDIO, INC. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FARRALANE LIGHTING & AUDIO, INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Governing Law

By visiting Farralane Lighting & Audio, Inc., you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Farralane Lighting & Audio, Inc.